The Challenge-Solution-Opportunity (CSO) approach begins with a detailed understanding of the pain points the client is facing. From there, short/medium/long term improvements are designed and aligned. Goals are set and success is measured.
“Rita delivers astute analysis of where the gaps are in our planning as a small business which we continue to find invaluable. She is such a fast, “no-nonsense” communicator that we move quickly through topics that would otherwise feel laborious. She combines this with a fearsome local network in China which means that she can not only help us identify our gaps, but she can help fill them usually, too. The China business has grown faster because of Rita this year and anxiety levels have dropped as she helps us become better planned.”
— Laura Mitchelson, Managing Director at ICUnet China